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Frequently Asked Questions

Is it possible to program VAT rates "the old way" in cash registers after May 1? Programming VAT rates - what is the binding order of programming VAT rates in cash registers? Why is the name of the service company and the name of the service technician entered during fiscalisation? Why does the Http name resolution error appear in the cash register/printer? How to configure the device for communication with CRK via GSM modem?

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Contact details

Sales Technology Center Branch based in Nowy Sącz

118 Nawojowska Street
33-300 Nowy Sącz

Phone

+48 18 444 07 20

Novitus Branch Office in Warsaw

115a Działkowa Street
02-234 Warsaw

COMP SA

116 Jutrzenki Street
02-230 Warsaw

REGON

012499190

NIP (Tax ID)

5220001694

KRS (Company Registration Number)

0000037706

Share Capital and Paid-in Capital

11,295,797.50 PLN

Technical Support

Technical Support – Fiscal Devices – Find the phone number of your service supervisor in the device's service book

Technical Support for NEXT, ONE cash registers, NoviCloud system and Billeterka

+48 22 113 95 69

Technical Support – AI (scanners, data collectors, label printers)

+48 18 444 07 33

Technical Support – Weighing Devices

+48 18 444 07 54

POS, HORECA and RETAIL software

+48 18 444 00 34

Technical Support – BOLT e-cash register

+48 18 444 00 14

Technical Support – Other e-cash registers for transportation

+48 18 444 00 61

Technical Support – SDF-3 cash registers for car washes

+48 18 444 00 63

Sales Support – SDF-3 cash registers for car washes

+48 18 444 07 45

Sales Support

Sales Department

+48 18 444 00 45

Key Account Department

+48 18 444 00 17

Sales Support – Weighing Devices

+48 18 444 00 20

AI (scanners, data collectors)

+48 18 444 07 50

Helpline

+48 801 130 023

If you are interested in buying our fiscal devices on the territory of Poland, please contact with our official resellers. You can find list of our resellers on page Where to buy

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Based on Article. 7 sec. 1 of the Regulation of the European Parliament and the EU Council 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and the repeal of Directive 95/46 / EC (GDPR), I declare that I consent to processing by the administrator, which is COMP SA with headquarters in Warsaw at ul. Jutrzenki 116, 02-230 Warsaw, KRS: 0000037706, REGON: 012499190, NIP: 5220001694, my personal data for the purpose and to the extent necessary to handle this application. The above consent was given voluntarily in accordance with Art. 4 point 11 of the Regulation.