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Frequently Asked Questions

What is the Record Number during fiscalisation? Programming VAT rates - what is the binding order of programming VAT rates in cash registers? Is it possible to program VAT rates "the old way" in cash registers after May 1? Can the advance payment be settled on a different cash desk than it was accepted? When can a taxpayer apply to the Tax Office for a schedule change?

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Contact details

Nowy Sącz Novitus branch - Sales Technology Center

ul. Nawojowska 118
33-300 Nowy Sącz

Telephone

+48 18 444 07 20

Novitus branch office in Warsaw

ul. Działkowa 115a
02-234 Warszawa

COMP SA

ul. Jutrzenki 116
02-230 Warszawa

REGON

012499190

NIP (tax number)

5220001694

KRS

0000037706

Share capital and paid-in capital

14 795 470zł

Technical support

Service of fiscal devices

+48 18 444 00 04

Technical support of NEXT, ONE cash registers and NoviCloud system

+48 22 113 95 69

Technical support of AI (scanners, collectors)

+48 18 444-07-33

POS, software

+48 18 444 00 34

Technical support of BOLT virtual cash register

+48 18 444 00 14

Technical support of weighing equipment

+48 18 444 07 54

Commercial support

Sales department

+48 18 444 00 45

Key Customers department

+48 18 444 00 17

Weighing equipment

+48 18 444 00 20

AI (scanners, collectors)

+48 18 444 07 50

Helpline

+48 801 130 023

Export Department

+48 18 444 07 81

If you are interested in buying our fiscal devices on the territory of Poland, please contact with our official resellers. You can find list of our resellers on page Where to buy

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